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Joule revolutionizes how you interact with your SAP business systems, making every touchpoint count and every task simpler.

When we are speaking about Joule, we are speaking about one copilot for the SAP ecosystem,
serving as a productivity tool to help our customers get their job done.

This means that we have a centralized framework for our cloud solutions that allows users to ask questions and interact with Joule wherever they are via natural language.
Whether they are in SAP S/4HANA, using Joule to ask about open HR-requests in SAP SuccessFactors or they are in SAP Start,
leveraging Joule to retrieve information from any other SAP cloud solutions.

Joule is available in the first SAP cloud applications today, e.g. SAP SuccessFactors and SAP S/4HANA Cloud public edition & private edition (EAC),
with many more SAP cloud applications to follow over the course of the year.
It will not be offered for on-premises.

As everything we are delivering with SAP Business, also with Joule we strive to provide:

Relevant content for our users → ensuring Joule understands a user’s context. This includes roles and permissions. But also, which SAP products the user is using.
Reliable results → as all our AI offerings. Using LLMs means that responses are grounded on SAP knowledge and the business reality of the respective customer and end user.
Joule is responsible → this is very important to us, and we steer this together with our partners under a strict prohibition that any of our customers’ data is not used for training purposes or any other usage for any 3rd party.